Cover Your Tracks Online

Parents / Carers

Self-help – You can access a range of mental health and emotional wellbeing issues, ways to manage them, links, tips and hints as well as other information, you can look at these 24 hrs a day 7 days a week.

Ask a Question – (Coming soon) Email us 24hrs a day 7days a week if anything is worrying or concerning you and we will respond within 48hrs.

Live Chat – (Coming soon) Click the live chat button to find out when we are open , come & talk to us online (it works like Facebook messaging) where we will provide you with an instant response.

Online Counselling – (Coming soon) Do you feel your child/ren would benefit from accessing online counselling? If so click on the online counselling button for more information, otherwise fill in the referral form and we will take it from there. Don’t forget to ask you children if they are happy for you to make the referral.

News & Videos – Browse this area for YouTube clips, events and news on emotional wellbeing and mental health related issues as well as what’s happening and going on near you. If you want something posting on there let us know through ‘Ask a Question’.

My Account – (Coming soon) You don’t need to have an account to access these services, however, we recommend you do so you can keep track of your conversations with us, our responses and pin your favourite factsheets from the self-help area.

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Barnardo's is a charity (216250 SC037605) and a company limited by guarantee. (61625 England - see the governing document).

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Ilford, Essex IG6 1QG | VAT number 507477337