Cover Your Tracks Online


Self-help – You can access a range of mental health and emotional wellbeing related issues, ways to manage them, as well as where to access training, useful links etc. you can look at these 24hrs a day 7days a week

Ask a Question – (Coming soon) Email us 24hrs a day 7 days a week with a query you may have about a young person’s emotional wellbeing or mental health and we will respond within 48hrs, for example you may need to refer a young person on but not sure where to?

Live Chat – (Coming soon) Click the live chat button to find out when we are open , come & talk to us online (it works like Facebook messaging) where we will provide you with an instant response.

Online Counselling – (Coming soon) Have you identified a young person aged 11-19yrs living in St Helens who you feel would benefit online counselling. Don’t forget to ask the young person if they are happy for you to make the referral. Click on the online counselling button for more information, otherwise fill in the referral form once completed send it back to us at the address stated on the form and we will take it from there.

News & Videos – Browse this area for YouTube clips, events and news on emotional wellbeing and mental health related issues as well as what’s happening and going on near you. If you want something posting there let us know through ‘Ask a Question’.

My Account – (Coming soon) You don’t need to have an account to access these services, however, we recommend you do so you can keep track of your conversations with us, our responses and pin your favourite factsheets from the self-help area.

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Barnardo's is a charity (216250 SC037605) and a company limited by guarantee. (61625 England - see the governing document).

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Ilford, Essex IG6 1QG | VAT number 507477337